Apr 20, 2021
The QM Insights podcast show is back on its mission to help SOLABS’ clients learn from experience. In today’s episode, the team discusses SOLABS’ performance over Q1 2021, how we got to the Learn From Experience tagline and the importance of System Ownership procedures.
Etienne Langlois, SOLABS’ Marketing Coordinator is taking over as today’s host while Ericka is taking a break for health reasons. Philippe Gaudreau, SOLABS’ CEO, is our guest today!
0:36 Etienne introduces today’s guest: Philippe Gaudreau
1:14 SOLABS’ performance in Q1 2021
4:13 New resources in SOLABS’ Knowledge Base
5:50 Etienne explains the reasoning behind SOLABS’ new tagline: Learn From Experience
6:36 Philippe discusses how QM10 allows our clients to learn from experience
10:25 What is System Ownership and why is it critical in today’s world?
14:14 We recommend having System Ownership procedures for QM10 and any other softwares you use
14:56 Thanks to our clients for listening and our best wishes!
15:47 How to contact us